Help Centre

Find the answers to your questions and get in contact with us.

Search FAQs

Back To TopWhat methods of payment do you accept?

We accept Paypal and cheque or all major credit cards through our secure online payment partner PayPoint.

Back To TopHow do I change the look of my site?

The template determines the look of the site. You can change the template from the layout menu. There are various preset options. Click "Preview" to see how they look and "Use" to apply the style to your site. New ones can be uploaded by web designers.

Back To TopHow do I terminate my account?

Just send an email to support and we will deactivate your site.

Back To TopHow do I change the Welcome text on the home page?

From Admin...select Home Page Editor
Click on the pencil (edit) icon in the welcome text block that you have in the layout.
Change text and or title (leave blank if you don't want a title) Click update.

Back To TopWhat sort of sites are allowed?

Although foliopic was set up with the primary function of delivering a simple to use template system for photographers, the system is versatile and can be used for a wide range of needs including artists, fashion, writers, poets, musicians, gardeners, wildlife enthusiasts, model makers, actors and much more. With foliopic you are only limited by your imagination.

Back To TopCan I remove the search box?

Yes, go to settings in your site admin. And set the Searchbox Status to Hidden everywhere.

Back To TopCan I transfer my existing domain name?

Yes. All you need to do is make a few changes to your domain's host records from the website or company that you purchased the domain from or currently have hosted.

Back To TopCan I have a domain name without foliopic.com at the end

If you subscribe to the advanced or pro service you can point any domain name to the foliopic site. So you could, if available, have a yourname.co.uk, yourname.com or yourname.net domain name for your foliopic site.

Back To TopWhat do i need to do in order to sell items on cafepress?

First you need to sign up for an account with Cafepress, if you haven't already got one. To sign up simply click here.

Next you will have to setup payment details with Cafepress so you can receive your commission payments. Payments are only available in cheque forms. To complete the payment page simply click here.

Once you have done this Cafepress will provide you with an Account ID. You must enter this numeric value into Foliopic's 'Cafepress Settings' under the shop tab in the admin section. Within this you must enter your 'Cafepress Email' and 'Password' details you signed up with.

For the Cafepress integration on your site we have added the ability to set which photos you would like to place for sale and also a currency feature.

When you have done all the above, you are pretty much setup with Foliopic and Cafepress.

Back To TopWhat is the RSS feed

An RSS feed (Really Simple Syndication) is a automated way of extracting data from other web sites that have their feed enabled. Add the url of that feed to your RSS page and you will create an automatic list of articles (usually news or features)with a headline and a short summary.

Back To TopCan I have more than one foliopic site?

Yes, providing you have a different domain name for each one any number can be purchased.

Back To TopCan I get a refund if I close my site early?

No, sorry, we do not offer refunds on part used contracts.

Back To TopWhat is the optimum size for images?

We have no restriction. Use whatever program you prefer to optimise your images. Bear in mind that the higher you go the slower your site will be for your visitors.

Back To TopI can't login.

We have a password reminder page here
http://www.foliopic.com/remindme which will reset your password and send you a reminder.